Legal Notice

Thank you for choosing to visit us. We want your experience on our website to be as good as possible.
To access our services, you declare that you are of legal age and have sufficient legal capacity to use our services, in accordance with your national law.
By accessing and browsing the website, or using its services, you expressly and fully accept each and every one of these General Terms and Conditions, including the Specific Terms and Conditions established for certain promotions, as well as the Policies and Terms and Conditions of Use.
certain promotions, as well as the Privacy and Cookies Policies, related to the regulations in force on the subject of Personal Data Protection. Please, we recommend that you read them carefully in order to know what kind of data is collected through our website.
type of data collected through our website, for what purposes and what rights related to it concern you.
1.- Legal Information.
In compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the identifying data of the owner of the Web Portal are:
Calle Orfila, n º 8, 28006 Madrid
CIF: B87942827

Details of entry in the Commercial Register

If you have any doubts or queries, please contact us at
Tel:+34 910 887 070,
Access to the Website implies the User's express acceptance of these General Conditions of Use, which may be totally or partially modified or replaced by others, by the owner, at any time without prior notice. We recommend that you access these conditions from time to time to check for possible modifications, which will be published in the same section.
2.- General Conditions of Use.
The following General Conditions regulate the use of and access to the website, the purpose of which is to establish guidelines for its proper use and behaviour. HERITAGE MADRID 2017, S.L., provides users with information on the use, services and contents hosted on the Website. Through the website, the User has access to information on specific products and services, tools and applications.
The data and information on products or services, prices and characteristics or other relevant data offered through the Website are carried out, provided and updated by HERITAGE MADRID, which will use all due diligence to keep the information updated. However, in the event that there is any error or the information is not correct, HERITAGE MADRID shall not be liable in any case for such circumstances.


The User undertakes to make appropriate use of the contents, services, applications and tools that are accessible, subject to the Law and to these General Conditions of Use and, where appropriate, to the Specific Conditions that may be established for access to certain services and applications, respecting at all times the rights of other Users.
Particular Conditions that may be established for access to certain services and applications, respecting at all times the other Users of the same.
In the event of total and/or partial non-compliance by the User of these General Conditions of Use, HERITAGE MADRID 2017, S.L. reserves the right to deny access to the Website, without prior notice to the User.
Mere access to the Website implies acceptance of these Terms and Conditions, so if you do not accept them, we recommend that you leave the Website.
These conditions will be available at all times, so that the user may consult them whenever he/she wishes. They may undergo changes, and the user, when placing an order, will always be subject to the conditions in force at that time.

2.1 Access
Most areas of the HERITAGE MADRID website are open, that is to say, accessible to all visitors to the website without the need to register. However, the purchase of certain services, reservations or subscriptions to programmes will require the completion of the web forms provided for this purpose. The data entered in such forms must be truthful, as this is the only way in which HERITAGE MADRID can process orders and manage the relationship with its customers. In no case, HERITAGE MADRID is responsible for the
responsible for the veracity of the data provided by users.
HERITAGE MADRID offers users the possibility of creating an account as such, through which they can manage their reservations/purchases. This registration is, in any case, free of charge.
It is an essential requirement to register as a user to be over 18 years of age and to provide all the compulsory data requested, generally marked with an asterisk.
3.- General Obligations of the User.
The User, on accepting these General Conditions of Use, expressly undertakes to:
- Not to carry out any action aimed at damaging, blocking, damaging, rendering useless, overloading, temporarily or definitively, the functionalities, tools, contents and/or infrastructure of the website, in such a way as to prevent its normal use.
prevent its normal use.
- To safeguard and maintain the confidentiality of the access codes associated with their User name, being responsible for the use of said personal and non-transferable access codes by third parties.
- Not to enter or create slanderous or libellous content, both of other Users and of third party companies outside HERITAGE MADRID 2017, S.L.
- Not to use any of the materials and information contained in this Website for illicit purposes and/or those expressly prohibited in these General Conditions of Use, as well as the particular conditions that,
if applicable, are established for certain applications and/or utilities and which are contrary to the rights and interests of HERITAGE MADRID 2017, S.L., its users and/or third parties.

- Not to offer or distribute products and services, nor to carry out advertising or unsolicited commercial communications to other Users and visitors of HERITAGE MADRID 2017, S.L.
The User shall be liable for all damages of any nature that HERITAGE MADRID 2017, S.L. or any third party may suffer as a result of non-compliance with any of the obligations to which he/she is subject by virtue of these "General Conditions of Use" or the law in relation to access and/or use of the website.

4.- Intellectual and Industrial Property.
The website, the pages it includes and the information or elements contained therein (including texts, documents, photographs, drawings, graphic representations, owned or owned by third parties who authorise the owner to use them, among others), as well as logos, trademarks, trade names or other distinctive signs, are protected by intellectual and/or industrial property rights, of which HERITAGE MADRID 2017, S.L. is the owner or holds authorisation for their use and public communication from the legitimate owners of the same.
legitimate owners of the same.
The User undertakes to use the contents diligently and correctly, in accordance with the law, morality and public order. HERITAGE MADRID 2017, S.L. authorises the User to view the information contained in this website, as well as to make private reproductions (simple downloading and storage activity in their computer systems), as long as the elements are intended solely for personal use. In no case, this will mean an authorisation or licence on the property rights of HERITAGE MADRID 2017, S.L. or of the legitimate owners of the same.
The User is not authorised to proceed with the distribution, modification, transfer or public communication of the information contained in this Website in any form and for any purpose whatsoever.
5.- Links.
The connections and links to third party sites or web pages have been established solely as a utility for the User. HERITAGE MADRID 2017, S.L. is not, in any case, responsible for them or their content. HERITAGE MADRID 2017, S.L. does not assume any responsibility derived from the existence of links between the contents of this site and contents located outside this site or any other mention of external contents to this site. Such links or mentions are for information purposes only and in no case imply support, approval, marketing or any relationship between HERITAGE MADRID 2017, S.L. and the persons or entities authoring and/or managing such content or owners of the sites where they are located.
In order to create links to the website, the express written authorisation of the owners of the portal is required.
6.- Responsibility.


HERITAGE MADRID 2017, S.L. does not guarantee continuous access, nor the correct viewing, downloading or use of the elements and information contained in the pages of the portal, which may be impeded, hindered or interrupted by factors or circumstances beyond its control or beyond its control, nor those caused by the existence of computer viruses on the Internet.
HERITAGE MADRID 2017, S.L. assumes no liability whatsoever for damages, losses, claims or expenses caused by:

(i) Interferences, interruptions, failures, omissions, delays, blockages or disconnections caused by errors in the telecommunications lines and networks or any other cause beyond the control of HERITAGE MADRID 2017, S.L.
(ii) Illegitimate intrusions through the use of malware of any kind and through any means of communication, such as computer viruses or any other;
(iii) Improper or inappropriate use of the HERITAGE MADRID 2017, S.L. website.
(iv) Security or browsing errors caused by a malfunction of the browser or the use of non-updated versions.

HERITAGE MADRID 2017, S.L. is not responsible and in no case shall be liable to users and third parties for the acts of any third party not related to HERITAGE MADRID 2017, S.L. that entails or may entail the performance of acts of unfair competition and illegal advertising or the infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind, the rights to honour, personal and family privacy and image, property rights and any other rights belonging to a third party due to the transmission, dissemination, storage, availability, reception, obtaining or access to the contents.
7.- Protection of Personal Data.
The entire personal data processing policy can be found in the Privacy Policy, which forms an integral part of these General Conditions but which, for the sake of simplicity, we have placed in a separate document: Privacy Policy.
8.- Legislation.
This Legal Notice and its terms and conditions shall be governed by and construed in accordance with Spanish Law. The user, by the mere fact of accessing the website or obtaining the status of registered user, irrevocably grants his/her consent to the competent Courts by default to hear any legal action arising from or related to these conditions, or to his/her use of this Site or browsing the same.
If any clause or section of these General Conditions, which is not of an essential nature for the existence of the same, is declared null and void or inapplicable, the validity of the remaining clauses will not be affected.